Answers

The Questions Cleaning Company Owners Can't Answer

An owner's job is resource allocation. Every decision, whether to hire, fire, expand, or cut, is a bet. The problem: answering any of the questions below requires data from at least two systems, usually your booking platform plus QuickBooks. Nobody joins that data manually, so the bets get made on gut.

I run a cleaning company, and I couldn't answer most of these either until I built the system that joins the data. Each answer below shows how to compute the number, what it looked like in my own company, and what to do with it.